Privacy Policy

Cookies & Privacy Policy

At Your Legal Costs, we take your privacy seriously. This privacy statement explains what personal data or information we collect from you (and from visitors to our website) and how we use it. We encourage you to read the information below carefully.

Who We Are

Your Legal Costs Limited is a Limited Company registered in England and Wales (Company No. 13725512). Our registered address is 4th Floor Building 8, Princes Parade, Liverpool, England, L3 1DL. Your Legal Costs is a registered data controller. The ICO registration number for Your Legal Costs is ZB289991.

What Personal Data or Information Do We Collect?

We may collect personal data about clients, prospective clients, job applicants, current and former employees, suppliers, and external experts. This may include your name, address, email address, IP address, and information regarding the pages you access on this website and when.

How Do We Collect Data?

We collect personal information about you when you:

• Instruct us to act on your behalf
• Make an enquiry via our website forms or telephone
• Use our website
• Enquire about a job opportunity
• Work for or with the firm
• Exchange business cards with a member of the firm
• Attend one of our networking events

How Is Your Information Used?

We collect your personal data to operate effectively and provide a high-quality service. We may use your information to:

• Deliver legal services on your instruction
• Respond to your enquiries
• Avoid conflicts of interest
• Keep you informed about our services (if you have opted in)
• Invite you to relevant networking events
• Process job applications and fulfil employer obligations
• Maintain security of our office and IT infrastructure
• Manage invoicing and payments

We may process special categories of personal data (such as health information or medical records) where necessary for the establishment, exercise, or defence of legal claims. Processing is based on legitimate interests, contractual obligations, and legal requirements. Marketing communications are only sent with your consent.

Clients

As a client, we hold information such as your name, contact details, national insurance number, financial information, and case details (including medical records where relevant). We store this data securely on UK-based servers and in paper files kept in secure locations. Files are retained for the duration of our relationship and up to seven years after completion, or seven years from a child’s 18th birthday where applicable.

Prospective Clients

We may collect basic contact details, brief case information, and financial details. This data helps us assess eligibility for our services and may be used to inform you about other products or services from Your Legal Services Group. You may opt out at any time by emailing info@yourlegalcosts.co.uk.

Job Applicants

We collect your contact details, qualifications, and experience, along with interview-related documents and communications. This information is securely stored on UK servers for up to two years after the interview date.

Current and Former Employees

We hold personal and employment-related data including tax information, bank details, performance records, and health information. Data is retained for the duration of employment and for six years after leaving the firm, after which minimal data is retained for reference purposes.

External Experts

We collect and store your contact details, qualifications, experience, and performance feedback for as long as you work with us and for up to one year after.

Event Attendees

We collect your name, contact details, business information, preferences (including dietary or access requirements), and payment details where relevant. This information is stored securely on UK-based servers.

Who Has Access to Your Information?

We do not sell, rent, or share your personal data with third parties for marketing purposes. We may disclose your data if required by law or to facilitate the delivery of our legal services (e.g. sharing information with counsel or experts under contract). All third-party providers are required to keep your data secure and only use it for the purpose for which it was provided.

Transfers Outside of the European Economic Area (EEA)

Your Legal Costs Limited does not store personal data on servers outside of the EEA. All data is managed on secure UK-based systems.

Your Rights

You have the following rights under UK data protection law:

• The right to be informed (this policy)
• The right to access data we hold about you
• The right to object to direct marketing or processing
• The right to erasure (in certain circumstances)
• The right to data portability
• The right to rectification of inaccurate data
• The right to restrict processing

Updating Your Information

If your contact details change, please email info@yourlegalcosts.co.uk or write to: 4th Floor Building 8, Princes Parade, Liverpool, England, L3 1DL.

Accessing Your Personal Information

You have the right to request a copy of the personal information we hold about you. Please contact info@yourlegalcosts.co.uk or write to our registered address. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Keeping Your Data Secure

We use secure servers and encryption to protect your personal information. We take all reasonable steps to ensure that your data is treated safely and in accordance with this policy.

Contacting Us via Email

We use Office 365 to encrypt and protect email traffic in line with GDPR. If your email service does not support encryption, please be aware that emails may not be fully protected in transit. We also monitor incoming emails for viruses and malicious content.

Visitors to Our Website – Cookies

Cookies are small text files placed on your computer by websites you visit. They help websites function efficiently and provide useful information to site owners. You can manage or delete cookies through your browser settings. For more information, visit www.aboutcookies.org or www.allaboutcookies.org.

We use cookies to collect data such as your IP address, browser type, screen resolution, and location (derived from your IP address). We use tools such as Google Analytics, AdWords, and Tag Manager to analyse site usage and improve performance. Our websites are hosted on secure UK-based servers.

More Questions?

If you have any queries about how Your Legal Costs Limited processes your personal data, please contact us at info@yourlegalcosts.co.uk.

Changes to This Privacy Notice

We review this privacy notice regularly to ensure compliance and transparency. This privacy notice was last updated on 22 June 2022.