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Chris Lacey

Operations Manager

Over 20 years’ experience across all areas of legal costs, with a proven track record in operational leadership, team development, and delivering high-quality results.

Oversees performance and process optimisation at YLC, working closely with senior leadership to drive consistency, efficiency, and continuous improvement across the business.

A commercially minded, pragmatic leader known for scaling teams, launching new functions, and fostering a supportive, high-performance culture.

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Chris Lacey is Operations Manager at Your Legal Costs, bringing over two decades of hands-on experience across all aspects of legal costs. His career is defined by a strong operational mindset, deep sector knowledge, and a commitment to building high-performing teams that deliver exceptional results.

Chris began his journey in legal services in 2001 and quickly developed a specialism in costs law. He progressed from drafting and negotiating to leading teams and has held senior roles in established costs firms, including Compass Costs. He has played a central role in scaling operations, launching new departments, and mentoring colleagues – experiences that have shaped his collaborative and effective leadership style.

Since becoming Operations Manager at Your Legal Costs, Chris has taken on a broader strategic remit. He works closely with the leadership team to oversee performance, streamline processes, and ensure the business delivers consistently for its clients. Known for his commercial awareness and pragmatic approach, Chris combines technical expertise with a clear focus on continuous improvement.

Outside of work, Chris enjoys family time, golf, and following Liverpool FC – often combining travel with his passion for the game. He takes great pride in developing others and contributing to a culture where people can thrive and achieve their best.

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Meet The Team

Real People putting our clients first.

Our team brings decades of combined experience - from drafting and negotiation through to advocacy - ensuring every matter is handled with precision, pace, and purpose. We are known for swift actions, results that resonate, and always putting our clients first.
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Andy Scott

Group Sales Director

Andy Scott is the Group Sales Director at Your Legal Costs, bringing over three decades of experience in sales leadership…

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Jeni Furlong

Group Head of Operations

Jeni Furlong is the Group Head of Operations at Your Legal Costs, bringing over 20 years of experience across insurance,…

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Vicky Davies

Costs Lawyer

Vicky Davies is a Costs Lawyer at Your Legal Costs, where she oversees Multi-Track and Fast-Track drafting – particularly bills…

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